Re: user-visible goals

["ipeter@xxxxxxxxxxxxxx" <ipeter@xxxxxxxxxxxxxx>]

Mark's point is well taken - some users want to be able to refuse mail from anyone they dont know. This of course doesn't negate that some users (probably more I think) want to be able to receive mail from people they dont know. 

Lets add a couple more

Users want to know that the person sending mail to them is who they purport to be (let's not debate the difficulties, let's just accept that as fact).

and

Users want to be able communicate effectively in their own language without having to learn English.


Ian Peter



----- Original Message -----
From: Mark Baugher <mbaugher@xxxxxxxxx>
Date: Wednesday, February 4, 2004 6:06 am
Subject: Re: user-visible goals

> 
> I'm drinking from a firehouse on this list and don't know if 
> someone 
> already added:
> 
> Users want to be able to refuse all mail from anyone they don't know.
> 
> This is from personal experience and is probably more important 
> for the 
> very young and some very old email users.
> 
> There has been one thread on "explicitly forming relationships" 
> that is 
> related to this particular goal.
> 
> Mark
> At 01:59 PM 2/2/2004, ipeter@xxxxxxxxxxxxxx wrote:
> 
> 
> >And one more..
> >
> >Users want to be able receive mail from people they dont know.
> >
> >----- Original Message -----
> >From: Paul Crowley <paul@xxxxxxxxxxxxxx>
> >Date: Monday, February 2, 2004 6:29 pm
> >Subject: Re: user-visible goals
> >
> > >
> > > Chuq Von Rospach <chuqui@xxxxxxxxxxxxxx> writes:
> > > > On Feb 1, 2004, at 8:31 PM, Keith Moore wrote:
> > > > > Who said users were realistic?  We're talking about what users
> > > want,> > not what they can get.
> > > >
> > > > Maybe you are. I'm looking to find what we can build, not what
> > > we can
> > > > promise.
> > >
> > > That's true, but it can be useful first to noodle on what mail 
> system> > users would ideally prefer, and only second to consider 
> what of those
> > > goals we can deliver, and to what extent.
> > >
> > > I would say also
> > >
> > > -- Users want messages delivered ASAP.
> > >
> > > -- Users are particularly keen to have almost instantaneous 
> delivery> > of short messages where possible (for IM like 
> applications)> >
> > > -- Users want to know which messages are in response to which 
> and what
> > > discussions they form part of.
> > > --
> > >  __  Paul Crowley
> > > \/ o\ sig@xxxxxxxxxxxxxxxxxxx
> > > /\__/ http://www.ciphergoth.org/
> > >
> > >
> >
> 
> 
>